Turning a complex training ecosystem into a strategic priority

Sole designer on a platform initiative for AWS's global field organization, from early discovery through VP-level handoff.

AWS Learning Platform

AWS Learning Platform

Client

Amazon Web Services

Role

Product Designer

Team

Sr. UX researcher/PM

Industries

Enterprise

Timeline

2023-2024

AWS Learning Platform

Turning a complex training ecosystem into a strategic priority

Sole designer on a platform initiative for AWS's global field organization, from early discovery through VP-level handoff.

Client

Amazon Web Services

Role

Product Designer

Team

Sr. UX researcher/PM

Industries

Enterprise

Timeline

2023-2024

Enterprise client work — details and screens are generalized for confidentiality. Password available on request.

AWS Learning Platform

Turning a complex training ecosystem into a strategic priority

Sole designer on a platform initiative for AWS's global field organization, from early discovery through VP-level handoff.

Enterprise client work — details and screens are generalized for confidentiality.

Password available on request.

Client

Amazon Web Services

Role

Product Designer

Team

Sr. UX researcher/PM

Industries

Enterprise

Timeline

2023-2024

Summary

A unified learning platform for AWS's global field organization, supporting training for thousands of learners across regions, roles, and levels of seniority. As sole designer, I partnered with a senior UX researcher and PM to bring structure to a broad, content-rich learning ecosystem, work that started as an exploratory bet and ended up reshaping how the organization thinks about learning at scale.

The real question wasn't what to build. It was what a learner needed to know before anything else made sense: where they stood, and what came next. That reframe became the spine of everything that followed — designed within the real constraints of AWS's existing system, where clarity had to come from structure and logic, not visual polish.

The work was presented at VP level and elevated from exploratory design into a strategic priority, handed over to a dedicated product team who carried the thinking forward without needing to revisit the discovery or reasoning behind it. The platform's first phase shipped in 2025.

See the full case study
Health companion
Landed
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
Brand
See the full case study

Summary

A unified learning platform for AWS's global field organization, supporting training for thousands of learners across regions, roles, and levels of seniority. As sole designer, I partnered with a senior UX researcher and PM to bring structure to a broad, content-rich learning ecosystem, work that started as an exploratory bet and ended up reshaping how the organization thinks about learning at scale.

The real question wasn't what to build. It was what a learner needed to know before anything else made sense: where they stood, and what came next. That reframe became the spine of everything that followed — designed within the real constraints of AWS's existing system, where clarity had to come from structure and logic, not visual polish.

The work was presented at VP level and elevated from exploratory design into a strategic priority, handed over to a dedicated product team who carried the thinking forward without needing to revisit the discovery or reasoning behind it. The platform's first phase shipped in 2025.